Tata Teleservices Limited, along with Tata Teleservices (Maharashtra) Limited has a wide presence across key geographies, spanning over 19 telecom circles and operations in towns and villages across the country. The company offers integrated telecom solutions to its customers across wireline and wireless networks on GSM, CDMA & 3G platforms.
In 1996, Tata Teleservices Limited was the pioneer of the CDMA technology platform in India. It embarked on a growth path after the acquisition of Hughes Tele.com (India) Limited [renamed Tata Teleservices (Maharashtra) Limited] by the Tata Group in 2002. Being a part of the Tata Group, where customer-centricity is a way of life, the company revolutionised mobile voice calling through its philosophy of ‘pay per use’ in 2009. This initiative has been widely hailed as one of the biggest customer centric initiatives by any telecom operator in India. In November 2010, Tata Teleservices Limited became the first private telecom operator to launch 3G services in India. Over the years, Tata Teleservices Limited has been a key driver of the telecom revolution in the country.
Tata Teleservices Limited is one of the most reliable telecom service providers for its integrated voice and data services and is also a key player in mobile data usage segment. Additionally, TTSL commands significant customer loyalty in the large screen data space with its Tata Photon family of CDMA, 3G and Wi-Fi products. In non-voice services, the company through its wide range of pioneering offerings such as e-Governance, Machine to Machine (M2M) and m-Remittance (m-Rupee) services, has helped in improving citizen services, public safety and governance.
Tata Teleservices Limited is a market leader in the Enterprise space with a wide range of products and services, and numerous innovations across business verticals. It provides next generation Voice, Data and Managed solutions to large and small medium enterprises through its wide optic fiber network, channel partner network, dedicated sales and service teams.
Tata Teleservices Limited has won numerous national and global awards. TTSL was named ‘The Best Emerging Markets Carrier’ by Telecom Asia and received 8 awards at the World HRD Conference, most notably the ‘5th Best Employer in India Award’. The company also received 3 awards at the Telecom Operator Awards 2010 from Telenet; Best Company, CEO of the Year, Best Quality of Service and the Business Standard Award for 'Most Innovative Brand of the Year'. Tata Docomo has also been recognised as the best ‘Utility VAS Service Provider’ and ‘Best Mobile Broadband Service Provider’ by Frost & Sullivan.
Tata Teleservices is one of the most awarded brands in India for marketing excellence. Its brands, Tata Docomo and Tata Photon, have consistently been recognized at the most prestigious marketing forums like Abbys, Effies and Emvies for the outstanding creative and digital marketing programs.